I used to be a die hard Craftsman fan. Still am I guess, for the money they are good tools. I had a few complaints about some of the last round of tools I bought though and tried to contact somebody to talk about it. No way, ain't happening. We have e-mailed bck and forth at least a dozen times with me asking for name, phone number or e-mail address for somebody that I can talk to directly about this and all I ever get back is stack form letters thanking me for my interest. This has been goin on for over 5 months now and has become a matter of proving a point. Don't even care about the tools anymore. I need to find someplace to post it all up just for sme exposure, maybe then they would at least offer some lip service to me about it.

Break a tool they are great about handing you a new one. Unhappy with how it performs and your screwed. I'm goin back to Lowes and the Kobalt brand tools. Same replacement warranty and a lot cheaper to buy. For things you use everyday get the best you can afford. For the odd ball stuff that get's used a few times in your career, Harbour Freight is the answer.

 

Interesting.Craftsman wouldn't even talk to you?

 

Sears/Kmart will only respond with the stock form letters. At one time they said somebody would contact me, but that's been a few months ago and several e-mails ago now. But I just keep hammerin, it's all a matter of principle now.

 

Well good luck with that battle.I hope you beat them.

 

Keep in mond y'all I can get you s-k tools at GREAT prices.

 

2001 Duramaxs are actually pretty good trucks and i imagine whoever owned it before you got the injectors replaced under warrenty and they are prolly fine. I would take a look at that one and even if you think that it isnt for you, keep it in the back of your mind and look at other trucks.

 

If you're going to spend money on tools and expect them to make money in return then buy the best that you can afford.

For sockets and the like I've had just as much success with Craftsman as I've had with Matco.

For open end wrenches it seems the Snap-On wrenches are a little better. My Craftsman and Matco open end wrenches like to spread open occasionally on the really tough nuts and bolts. I've had them replaced and the new ones do the same thing. The Matco ones are much better than the Craftsman and take more torque before they spread but they still do it. I've never seen a Snap-On wrench do that.

I love Matco ratcheting wrenches. They made me probably 4x the money that I ever spent on them.

You'll find that many of your big time tool companies sell re-branded Ingersoll Rand air tools as their own. There's a reason for that. IR makes some of the best stuff out there. My Matco composite impact is really an IR and it's been dropped NUMEROUS times from the top of a hoist. I even sat a 1 ton truck down on it once. It still works flawlessly today and I've had it since 1999.

Make sure that who ever you go with is going to be around for you after the sale. If you have a certain company that sends a tool guy to your shop every week I would go with them. I don't have any experience with Mac because they got a new distributor about every year. Sometimes between changes we wouldn't see a tool guy for 8-10 months. I couldn't take the chance on buying a tool and then sitting on a broken one while I tried to find a distributor.

You have a luxury here in that we have a Mac tools distributor that can get you what you need when you need it.

 

Yeah my cousin who also is in the Diesel Technology Ag program he has MAC tools and he likes them.

 

i use mac at work there good (and expensive) ben mac has a 50% off deal for students check them out, i got 19,000$ worth of tools for a little over 9,000$. I think snap on is the same, cornwell will give you like 15% off. the only thing about snap on is i dont like there ratchets with the smooth handle your hands can slip off em real easy and that calls for some blood and cussing.

 

craftsman, and snap on for me Ingersol rand air tools. and sears in close. so find the best service for you. and stick to american. when i went to UTI. i never got any tool deals whats up with that? oh yea it was in 1986 long time ago.....