Just Limped her home
#41
06-21-2009, 09:37 PM
wow, really wow, this just proves that your company sucks at customer service, your products sucks in terms of quality and longevity, i have had several of my buddies try your boxes, only to be screwed over by your product. sad part is, your customer service sucks worse then your products, as one can tell from this long post you posted. What ever happend to the fuel pressure sender issues that your company was supposed to be fixing and sending out to their customers???? My buddy josh, still waiting on his as well as others on this site. 3rd, I know for a fact Edge has a limited lifetime warranty, at least when i bought my juice back in 06, they did, back in january of this year, my juice had a programing issue and failed, so they sent me a new box and monitor plus a 50 dollar credit for their company. And i never sent in a warranty card, nor was i required to jump through hoops, just told them my box was not working and they corrected the problem. Why pass the buck to the customer or the vendors when they just took your companies word that the product was good, you failed them, not the other way around. you get 2 thumbs waaaaaaaayyyy waaaayyyy down
#43
06-21-2009, 11:39 PM
#44
06-27-2009, 02:10 PM
So my MAP sensor hasnt showed up yet so kenny told me to get a new output shaft sensor , it was $21 i replaced it and so far on 5 key cycles in a row it did not hit a dead spot at 1900 RPM like it has been doing , give me a few days before i say its fixed for sure .
I hope that took care of it and i get my quad back soon
And chad if your problem comes back... Get a bigger hammer
I hope that took care of it and i get my quad back soon
And chad if your problem comes back... Get a bigger hammer
Last edited by RSWORDS; 06-28-2009 at 12:39 PM.
#46
06-29-2009, 10:04 PM
I bought a quad for my last Dmax, it would not load on the truck so I called them. They are local here so they told me to just run up there and they would see if they could help/
They could not get the one I bought to load so they tried another one, which also would not work. Another person came down and hooked up a lap top to my truck to try to figure out the problem. After about an hour and a half in the very cold wind I left with them to cal me back the next day.
The next day they called me and asked me to come back out whenever I could and they would try something different based on what they found on the lap top. I went back the next day and still my truck would not take the program. So I moved on to the predator that worked just fine on my truck.
I personally feel that they went above to help me, was it because I was local? I don't really think so, I think they helped me because they were trying to fix what was wrong. I am not a user of quad on my current truck, not because of the service or my last truck not working with them. I got my PPE before the other brands had one for the LMM. I would definitely put one on my truck if I did not already have a programmer, not due to results (I never saw any) but because of the way they handled trying to take care of me in the past.
They could not get the one I bought to load so they tried another one, which also would not work. Another person came down and hooked up a lap top to my truck to try to figure out the problem. After about an hour and a half in the very cold wind I left with them to cal me back the next day.
The next day they called me and asked me to come back out whenever I could and they would try something different based on what they found on the lap top. I went back the next day and still my truck would not take the program. So I moved on to the predator that worked just fine on my truck.
I personally feel that they went above to help me, was it because I was local? I don't really think so, I think they helped me because they were trying to fix what was wrong. I am not a user of quad on my current truck, not because of the service or my last truck not working with them. I got my PPE before the other brands had one for the LMM. I would definitely put one on my truck if I did not already have a programmer, not due to results (I never saw any) but because of the way they handled trying to take care of me in the past.
#47
06-30-2009, 12:11 AM
#48
07-01-2009, 10:07 PM
, cant wait to bust this new windshield 
#49
07-07-2009, 12:23 PM
got my quad back yesterday past the UPS man in my drive way on my way to work 2nd shift ...
, so i got it on today , im running ADR2000G on 10 all the time and its kicking major *** , no report yet on surging , i havent noticed anything yet and i know for a fact that with this turbo and these injectors with a smarty or edge it surged pretty bad and couldnt even use cruise control , the only surge ive noticed with the quad was in Lock up and trying to hold 45MPH ... as i said i have yet to test the new firm ware
, so i got it on today , im running ADR2000G on 10 all the time and its kicking major *** , no report yet on surging , i havent noticed anything yet and i know for a fact that with this turbo and these injectors with a smarty or edge it surged pretty bad and couldnt even use cruise control , the only surge ive noticed with the quad was in Lock up and trying to hold 45MPH ... as i said i have yet to test the new firm ware
#50
07-07-2009, 12:46 PM
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