I would fight for a new replacement that is horrible to spend the money for a new trailer and recieve crap.

 

They didn't change the angles on the hitch components. They raised everything 12 inches.
I was told I was getting 12 extra inches clearance for clearance for my box that is what I wanted but the Coupler was to be at regular height.

 

In my experience, square coupler tubes are a frequent problem. Round tubes very seldom have problems. Also, this is an application where 30,000 lb. capacity or more is an absolute necessity. Many are 20,000 cap. You don't need a different trailer, you need a coupler tube replacement.

 

Well they built me a new trailer. I guess they reenginered the neck. I told them if at all posible to get rid of the square coupler. So I don't know what it will have. Sending my dad after it and I should have it in 4 days

 

sounds like your adjustment tube was too far out, if so they should have angled the front of your neck down further to help with your lifted truck. it happened to me cause my truck is lowered so to keep it level I have to adjust the neck really far out and it ended up bending the tube

 

hope they pay the fuel bill as well and hotel for your pops

 

As tight as things are now adays, I think they should give you another trailer or refund your money and go buy a better quality trailer. Looks from your pic that the piece that is bending is too thin for its application. Good luck with your problem and hopefully they will do what is right.

 

Adjustment tube was fell within spec. On the new trailer from what I understand is angled down farther.

I orginally had to pay $800 for the trailer to be shipped to me. I am getting $800 back but I have to tow back the original trailer. And haul back the new one. I can live with that.

I will try to post some good pictures of the trailer when I get it.

 

As long as you feel the deal is as right as can be. guess thats all that matters besides your new trailer better be da shizit after all that hassle

 

I make trailers for a living and have seen this before, what they did was put the extended neck in but didn't compensate for it at the hitch. Usually you need to make the drop on the front of the neck longer because the coupler stem cannot be extended past 8". Some guys use a longer pipe that welds to the trailer but I think that looks tacky the right way is to extend the drop further. Ahh the trailer industry a den of vipers