MASSIVE Cummins & Ford Skulls
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Site Sponsor - Mingle Graphics
Joined: Jul 2009
Posts: 462
Likes: 32
From: Marion, NC
We can argue all day, you ordered after several confirmations in white... and once it was already produced, you e-mailed and asked for it to be changed to red.
Our terms stated (on the online store you ordered from and agreed to) that once ordered, product details wouldn't be changed. Try and make me look bad all you want... but here is the two statements that matter from you
My reply to you...
And of course, you say...
You offered to purchase another one, I offered to sell it to you at a discounted price.. and give you the other one free...
So please, don't try to blame it on me "will the order come in red..", when that is how you ordered it. Records state that you ordered it from the online store... which takes several confirmations before you actually pay, and states your color several times.
I apologized for your mistakes in ordering the wrong color, and offered you something free and discounted (your correct color)... I don't see much better I could do for a customer mistake.. wait.. even more extras..
My customers know that I will go out of my way to please them, and create them something unique and great for their truck, car, etc.
Your post should have never been posted above, you're trying to stir a pot without soup on it. Hopefully my post here explained to everyone what happened, since he didn't
- Mingle
Our terms stated (on the online store you ordered from and agreed to) that once ordered, product details wouldn't be changed. Try and make me look bad all you want... but here is the two statements that matter from you
Originally Posted by Barkrulz
i replied to the first email you sent me about being out of white vinyl, in my reply i stated that i miss ordered and actually wanted red vinyl. If it can be changed i will wait however long that takes to get red, as white is not going on my truck. if need be i will order another.
Originally Posted by Mingle
Glad to get back to you, finally back in work and finishing up the backlog of business. What we're down to now is your white order has already been cut from when you ordered it.
The only thing we can do at this point is send you the white banner, or you order a red banner at a discounted price and you'll get both.
Just let me know what you want to do.
- Caleb
The only thing we can do at this point is send you the white banner, or you order a red banner at a discounted price and you'll get both.
Just let me know what you want to do.
- Caleb
Originally Posted by Barkrulz
keep it and when somebody orders one in white sell it to them.
So please, don't try to blame it on me "will the order come in red..", when that is how you ordered it. Records state that you ordered it from the online store... which takes several confirmations before you actually pay, and states your color several times.
I apologized for your mistakes in ordering the wrong color, and offered you something free and discounted (your correct color)... I don't see much better I could do for a customer mistake.. wait.. even more extras..
Originally Posted by Mingle
You will get your product sir, along with a few extras that I throw in the box, please hang with me.. and I apologize for all of this... I'm not ignoring you.
Your post should have never been posted above, you're trying to stir a pot without soup on it. Hopefully my post here explained to everyone what happened, since he didn't
- Mingle
Last edited by Mingle; Nov 30, 2010 at 02:05 PM.
