DIESEL CARE INC IN TENNESSEE ARE STRAIGHT UP CROOKS!! I have gone through hell with Diesel Care in the last month. Heres the story... I bought a LB7 Dmax that kept going into limp mode. I took it to the chevy dealer and they said it needed injectors. I bought a set of used 10k mile injectors from a guy off craigslist but wanted to get them tested prior to installation. In comes diesel care... I shipped them down and had them "tested". They called me a week later and said they were all good and tested within spec but "Bleed a little fuel" after they were shut down. They then proceeded to tell me that they could install some high tension springs in the ball seat inside the injectors to "possibly help slow down the bleeding" for a little extra charge. So of course I said to do it. All this cost me $450. Soooooooo... fast forward a week or so. I get the injectors back and have them installed. The mechanic starts my truck and its hitting on 6 cylinders PUKING smoke. I TRAILER the truck to the chevy dealer again. They tell me that #1 and #5 injectors are SHOT. I have written documentation of this. It costs me $200 more in diagnostics to have them tell me this... I called up Diesel Care and tell them that two of these supposedly tested injectors are bad. They say "buy two more from us and send us the old ones. We'll test them and refund your money if they're bad." I paid $450 for tow new injectors from them and paid another $500 in labor to have them changed AGAIN. The truck runs flawless now. So OBVIOUSLY the two injectors are bad. I send them the bad injectors. They put me off for two weeks and I keep bugging them until the D-bag service manager STEWART says "we'll give you $90 back and that's it"................................. I turned them into the BBB and my credit card company as well. They will be getting a certified letter from my attorney next week requesting a statement. He's already on it.

 

I guess maybe buying used injectors, and dealing with a shop you're not familiar with are two things that can come back to bite you

 

Well... obviously if i could do it again, id buy new... but that isnt what the post is about. Its about a dishonest company. Weather i know the company or not, theyre still dishonest and still screwed me.

 

You did the right thing, about reporting a dishonest business but in the future buy " N E W "

 

Hate to hear it man, but you have done what it takes to make these jokers pay. Wish you luck with the whole ordeal.

 

UPDATE: I actually got a return email from the BBB. Apparently these jerks have had over 40 claims filed against them with the BBB, all of which they haven't responded to. I cannot believe I got screwed like this by such a negative dishonest company. How are these guys still in business? Im gonna have fun with this one. I hope I get them shut down.

 

The BBB is a joke. There is nothing they can do to a business besides giving them a bad rating. A business with a bad rating can improve it by paying more money to the BBB and "talking" over problems with the people who file complaints.

Sorry about your luck.

 

hopefully these jokers go out of business

 

Look at the reviews for Diesel Care and Performance of Millington, TN. They do business on eBay under the name Dieselcare and DCP, Inc. Obviously many people have been ripped off and sold bad quality parts from this seller.

You have a very good lawsuit here but you must find an attorney who specializes in consumer fraud law. An attorney who is not familiar with this area of law may not recognize this as a good case. Consumer fraud laws in many states allow for the recovery of triple damages plus attorneys fees. A good consumer fraud attorney will likely take you case on contingency and will recover his fee from the defendant if he wins the case. You won’t have to lay out any money. There are also federal warranty and consumer laws that are applicable to your situation. You should definitely pursue a lawsuit against this seller. The right attorney will teach this D-bag a lesson he will never forget. You will recover everything you lost and then some. Refunding you only $90 is a disgrace and a fraud.

My guess is that Diesel Care and Performance was BS’ing you about installing high tension springs and it was just a ploy to extract more money from you. If your engine is stock there is no need for anything other than oem springs. You should have demanded that he return the old springs to you.

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Take a look on Google. There is complaint after complaint for Deisel Care and Performance.

 

Got My Vote Thanks 150


I also agree with go new trying to save a buck can cost you 2 in the long run. Good Luck