You opened yourself up for this by simply not giving a straight answer: yes or no. That is the is the crux of the matter with dishonest business people....
Yes or no: Was he told the injectors were mechanically unsound?
No - you hoped by conning him into a quick 'n easy spring swap you could get away with making an easy score.
How'd that work out for ya?

What goes around comes around. You been in the business long enough to know how this works and you ADMITTED the injectors were bad right from the git.

 

Believe what you want. You operate off the premise that I am dishonest, so convincing you otherwise is like pushing water uphill...impossible. I have been in this business for 27 years and have owned Diesel Care for 10 of those. We just had our best year ever, tremendous growth, so you are right what goes around DOES come around. That is why I have a successful business with a staff of twenty one HONEST folks, but of course, I'm sure you think I am lying about even that. If you are ever in Memphis, look me up, I would love to meet you...honestly.

 

Sure thing! If I ever need springs put in a set of worn out injectors I'll be sure to give you a call.

 

Ive only been in the industry about 7 years and learned after the first year that the customer looks to you as the professional. They look to you to tell them what will and wont work. Professionals only do work of upmost quality. There's no rigging. After a couple years in the business you wouldn't dare do patch work to please a customer because you've learned you're setting yourself up for failure.
Add to that your inability to clearly communicate and keep your cool during the course of this conversation and I think you've got a recipe for a failed business.


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Well, I have been in the industry a lot longer than seven years, and I have a very successful business, so with regards to my recipe, I am fine with it. I do lose my cool when I am called a liar and dishonest, and I make no apologies for it. With regards to the patch work, if you had all the facts surrounding this you would be more understanding, but it is not worth going any further into it, suffice to say it was regretable on my part to have tried it. I respect you opinion and you are certainly entitled to run your business how you see fit, but so am I.

 

Now that is funny "hope" haha that sounds like a 27 year experienced mechanic

Diesel Care Inc You did half *** work nice job
You wont admit it because work is probably done like that a lot over there and you dont want anyone to know
been in shops that sound just like yours and its BS....
MAKES GOOD SHOPS THAT !!!HELP PEOPLE!!! LOOK BAD
stop trying to say you did the right thing you just are money hungry and had to try to make a sale even tho you new those injectors were bad
and your bragging about 27 years experience ha you should know better
unless those 27 years were sweeping shop floors then i would understand
shops like yours will bring me to my grave
IF THOSE WERE YOUR INJECTORS THAT TESTED BAD WOULD YOU HAVE PUT THEM IN YOUR TRUCK?????MR.27??? AND IF YOU SAY YES THEN THATS BS....

what you did was like telling someone who trusted you that there injectors were bad and you could fix them when really they were not fixed and then charge them 450 bucks and and then send them back to the customer saying there fixed..... NO WAIT THAT IS WHAT YOU DID

THIS WAS NOT A MISTAKE IT WAS A CHOICE

p.s.I know the snap on guy sells nice brooms you should pick one up if you dont have one already
sounds like your going to be going back to sweeping floors in a couple of years want a be mechanic

 

Thats just funny.
Why not give the guy his $110 back and be done?
You must know how finicky cr injectors are, why take a chance?
And I must be a very intelligent guy considering I've only been in the business 7 years and dont have any bad reviews or complaints. Its taken you 20 more years to get here and youve still not got it down? Maybe its because I actually try to offer customer service?
1st: we only buy bosch remans and do not offer to install rebuilt injectors.
2nd: Rob Scheid (scheid diesel) rebuilt some lb7 injectors for us one time that had problems. They went above and beyond and replaced multiple injectors multiple times when the root problem was a hose that was disintegrating allowing large particles in the cp3. No questions asked they stood behind their rebuild. It wasnt even their problem. Their injectors were fine!
In the same respect they did a complete rebuild, a respectable injection shop knows you can't replace the ball seat or one other components and call it fixed. Its like saying "oh you only have 400 bucks? I'll just install 2 $200 tires but the 2 other bald ones will be fine"
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Well thanks for all the insight guys. You have once again proved what I have always known, everybody has an opinion, and you are certainly entiled to yours....especially you Clementdiesel. Yes I do push a broom in my shop at times, as well as clean the coffee pot, and I am also the owner. By your use of emotion icons you appear to be about twelve, so I try not to be too harsh. And yes mysterync, if you have been in business 7 years with not one bad review, great for you. I hope it continues for the next 15+ years. I stand by my work, what was done and how it was done. You do not have all the facts and I don't want to waste my time going into it. I do 15 to 20 sets of those injectors a week, and if I was half as bad as you guys seem to imply, I wouldn't last a month, whicle, by my calulations, I am ahead of both of you. I'm not bragging, God has blessed me to be in business this long, I simply say this to offer that you truely do not have a clue what you are talking about, you don't know me or my business, and your comments are based on something other than the truth.

 

I'm ten get it right and I still know your full of BS

 

So you stand by your work It sure doesn't seem so from what you been posting