My outlook monitor has been freezing up on it's opening screen, the Bullydog emblem, every now and then. Sometimes it will go for days and work perfect and others it will freeze up everytime I start the truck. I've been over the connections 1000 times and everything it good. It seems wierd that it does it every now and then instead of everytime or none. Any ideas? The dumbasses at Bullydog told me I'd just have to figure it out. Some help huh? It never had a single issue until I sent it back in to get updated. And since I've hit it back prob a year now, I've been battling this crap. When it freezes, you have to cut the key back off then back on and then select the vehicle then pick what things u want to monitor all over again. It just gets old. Any ideas?

 

hey what version of outlook it should be 3.4.5 the old version did the same on mine till i got it up dated

 

the outlook version is 3.7.1

 

check ur power wire if its loose that happen to me if not bullydog will have to flash it that too happen to me

 

I've already sent it to them once also. Got a new one back and it still does it.

 

dont know what to say is ur obd2 port ok maybe its loosing signal i dont know they reflashed mine to 3.4.5 and it never froze again damn bullydog sorry cant help more than that let me know what u find

 

I hear ya. I don't care to blame my truck, and especially since it still does it, it must be something on my end. But it just sucks cause this never started until I sent it in then got it back from being updated to new version, and then it started freezing up. I just want to figure. It out. But they won't really help. They dont really know why. When I turn on my lights the screen dims. When I turn on the wipers it flickers. I just can't figure it out.

 

hummmm.... sounds like the obd2 port or maybe the power tap were it your power tap hooked i think it should be fuse 23

 

ok I appreciate your help. Is there anyway to know if the obd is losing power? When im driving at night and the monitor is lit up, if flickers everynow and then like it is losing a good connection. I just cant figure out where.

 

welcome yah there should be wiring diagrams outthere find out the port that send power to the bullydog and check it with a volt meter good luck man been there it sucks