hard to tell from that pic, but it looks every bit the same size neck as what i have on my 28' thats only rated at 14k, but ive had 21k on it and its still not even bent a little. i would guess that the material that got used to build the tube was not up to par. and being a custom trailer, it would probably be easiest to just have them correct the issue. sounds like a sweet trailer by the way.

 

All the options on the trailer were factory options. I just had to order the trailer the way I wanted. For example most flatbeds have a 19 pound frame. I ordered the 22 pound frame. So everything should be properly enginered.
Not to mention I am in ND they are in Texas

---AutoMerged DoublePost---

I would agree that a good welder should be abel to fix the trailer cutting off the old and welding on the new. That is why I think I should get a different trailer from them and they can fix the one I have and sell it at a small discount to someone who is OK with the repair.

If you had a new truck and for the first time you hook the trailer to it and the frame bends would you be happy to let them cut out the bent part and weld in a new piece and call it good enough? I wouldn't!!

 

Here is a picture of my old trailer If you click on it you will see how close the neck is to the box on the truck. I could have put a different neck on the trailer a lot cheaper then a new trailer. The last thing I want to worry about is a hitch failure.
The silver pickup had plenty of neck room but with the dually it is to close.

 

WHY have a weld job, done to a BRAND NEW trailer, Your right you could have done it the weld-job to the older one. YOU PAID FOR A NEW TRAILER, YOU SHOULD GET A NEW TRAILER

 

You should get a new trailer from them. That is what I would go for.

 

I would want a new trailer, but I have a feeling if they just fixed you would be just as well off. Maybe you can get them to toss in a really good warranty if you let them fix it. good luck

 

That wouldn't be a PJ would it?

 

No its not a PJ.

A little update when the trailer was ordered with a high neck they also moved the hitch up a foot. So the hitch is over extended. Basicaly that is why it is bent. Other trailer manufactors if you order a high neck your actual hitch height is still the same.
The salesman saw my truck and the trailer I traded in. I explained what I wanted and he told me the options. Plus when I went to pickup the trailer. All I did was back under dolly down and drive away. They never had the hitch in a safe position to start.
I don't know what is going to happen yet.

 

Ok, I've built and sold trailers for years but I'm lost here. For a high neck trailer all the hitch components are just the same you just change the angles on the neck so that it gives more clearance on the bed. Some guys want this for a lot of steep terrain. If you simply want to accommodate lifted trucks you just change the weld spot on the hitch. All easy stuff and none of it makes any unsafe positioning.

I have also built trailers that have a few inches between the rear of the truck and some that have several feet between the two. Makes no difference in anything except material price. The trailer I've been workin on for myself is a 40ft flatbed with about 2ft between truck and trailer so I can leave my extended bumper hitch in place while I'm pullin the gooseneck. Nothin unsafe there. Better pics would be great if possible, I'd love to understand whats happening here for my own understanding.

 

i would get another trailer, tell them to eat it.