Lexus Again Tops J.D. Power And Associates Customer Service Index
#1
03-14-2012, 11:30 AM
Lexus Again Tops J.D. Power And Associates Customer Service Index
For the fourth consecutive year, Lexus has topped all other luxury brands on the the J.D. Power and Associates Customer Service Index (CSI) survey, achieving an overall score of 861 on a 1,000 point scale. Not only is that well above the segment average, but it reflects the highest score in the survey, across all industry segments. The 2012 CSI... More...
Last edited by Jazz; 03-15-2012 at 06:01 AM.
