J.D. Power: Lexus, MINI Dealerships Lead In Customer Satisfaction

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03-11-2011, 06:50 PM

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J.D. Power: Lexus, MINI Dealerships Lead In Customer Satisfaction

Lexus and MINI are among the brands with the best dealership service. That's according to the J.D. Power and Associates' 2011 U.S. Customer Service Index (CSI) Study—the big annual study that gauges multiple aspects of dealership service after the sale. Overall, Lexus ranked at the top among all brands, and it was the top-performing luxury...
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Last edited by Jazz; 03-11-2011 at 07:33 PM.

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