Sales Lost To Dealer Tactics: J.D. Power Puts Numbers On It
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Sales Lost To Dealer Tactics: J.D. Power Puts Numbers On It
Automotive brands are losing an average of 12 percent of their buyers to competitors due simply to "poor customer treatment" at the dealership.If you've ever walked away from a dealership while new-car shopping due to icky sales tactics, you probably don't find that surprising, but it's one of many insightful findings from J.D Power and ..More...
Last edited by Jazz; Dec 8, 2009 at 08:38 PM.
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