Why is it that companies feel the need to change their product style when it is working fine. Ratchet straps is what I am bitching about, bought some new one's from the same company I did a year ago. The one's that they sent me this time are nothing like what I ordered and received a year ago, I checked and they are the same part number also. We will see what customer support has to say tomorrow, as of now they will go back to them and I will either get the old style or be issued a full refund if I have any say in it.