Member Testimonials
#1
The following users liked this post:
big bad diesel 416 (06-07-2010)
#2
The following 2 users liked this post by monster12valve:
big bad diesel 416 (06-12-2010),
joebob3093 (06-12-2010)
#3
Service
I'd just like to thank you guys for the outstanding service. I thought i had an issue with a part and your guys were all over it to make it right. Called me back first thing this morning ready to make fix. It's nice to know that buying parts comes with service like that. As a customer I value service like that and thats why I'll be back. Thanks again!
The following users liked this post:
big bad diesel 416 (10-22-2010)
#4
The following users liked this post:
big bad diesel 416 (12-04-2010)
#5
The following 2 users liked this post by BIGREDGOAT:
big bad diesel 416 (12-04-2010),
rickey1172 (11-25-2010)
#6
Excellent Customer Service
I would really like to write a THANK YOU note to Brice @ BBD Performance..
Being over in Iceland i had my Uncle pick up the package for me as he is on vacation over in Orlando, FL attending the Turkey Run.
Original Delivery date at his hotel was set on 23rd of November..
As the package arrived at location it was turned around (I'M taking 50% repsonsibility for this for having sent the Suite number to Brice) but they had his name on the pack and still returned it at the front desk of the hotel.
I checked the tracking number Brice gave me and saw that they had returned the package, "RECEIVER DID NOT WANT THE PACKAGE."
Now i was in deep , we had to wait for the package to arrive at BBD's warehouse to have it sent out again, and when the package finally returned to Brice, we only had 2 days to get it to the hotel because my uncle was leaving on the 4th.
Brice had it sent via 1day AIR service and it arrived today at the Front Desk again, this time signed for and IS DELIVERED !!
Not sure if everyone would have responded with such kindness, having to do all this stuff for me.
A VERY BIG THANKS TO BBD PERFORMANCE !
Being over in Iceland i had my Uncle pick up the package for me as he is on vacation over in Orlando, FL attending the Turkey Run.
Original Delivery date at his hotel was set on 23rd of November..
As the package arrived at location it was turned around (I'M taking 50% repsonsibility for this for having sent the Suite number to Brice) but they had his name on the pack and still returned it at the front desk of the hotel.
I checked the tracking number Brice gave me and saw that they had returned the package, "RECEIVER DID NOT WANT THE PACKAGE."
Now i was in deep , we had to wait for the package to arrive at BBD's warehouse to have it sent out again, and when the package finally returned to Brice, we only had 2 days to get it to the hotel because my uncle was leaving on the 4th.
Brice had it sent via 1day AIR service and it arrived today at the Front Desk again, this time signed for and IS DELIVERED !!
Not sure if everyone would have responded with such kindness, having to do all this stuff for me.
A VERY BIG THANKS TO BBD PERFORMANCE !
Last edited by 12vcummins96; 12-03-2010 at 03:58 PM. Reason: cussing
The following users liked this post:
big bad diesel 416 (12-04-2010)
#7
Email we got from a Customer I am not sure if he is a member here
Recent purchase of SDX Injectors (Brice and Jason)
Brice and Jason,
I want to thank you both for your patience in dealing with me on the SDX Injectors.
I have been negligent in letting you both know that I did in fact get them working and I believe my problem was a hairline
crack in the high pressure injection line due to I think the original owner over tightening them. I still see more haze then I
would like, but backing off the star wheel has helped and I think the smoke screw may be over adjusted, just haven't had time to check.
Sincerely
Russ P.
Recent purchase of SDX Injectors (Brice and Jason)
Brice and Jason,
I want to thank you both for your patience in dealing with me on the SDX Injectors.
I have been negligent in letting you both know that I did in fact get them working and I believe my problem was a hairline
crack in the high pressure injection line due to I think the original owner over tightening them. I still see more haze then I
would like, but backing off the star wheel has helped and I think the smoke screw may be over adjusted, just haven't had time to check.
Sincerely
Russ P.
#8
The following users liked this post:
big bad diesel 416 (12-06-2010)
#9
thanks
hey i gotta throw yall a big thanks for my edge insight cts. yall got me a good price on it and i have to say that i love it. thanks for talkin me into the cts over the cs. the touch screen is way better and i see that now. i owe yall a huge thanks for everything.
Thanks so much
Jeremy
Thanks so much
Jeremy
#10
The following users liked this post:
big bad diesel 416 (01-10-2011)