J.D. Power: Lexus, MINI Dealerships Lead In Customer Satisfaction

Reply Subscribe

Thread Tools

Search this Thread

Mar 11, 2011 | 06:50 PM

0Diesel Bombers

Thread Starter

Staff Reporter

Joined: May 2007

Posts: 16,929

Likes: 54

J.D. Power: Lexus, MINI Dealerships Lead In Customer Satisfaction

Lexus and MINI are among the brands with the best dealership service. That's according to the J.D. Power and Associates' 2011 U.S. Customer Service Index (CSI) Study—the big annual study that gauges multiple aspects of dealership service after the sale. Overall, Lexus ranked at the top among all brands, and it was the top-performing luxury...
More...

Last edited by Jazz; Mar 11, 2011 at 07:33 PM.