5.9L CR Performance Discussion of 5.9 Liter Dodge Cummins Diesels with Common Rail Injection Related To Performance And Longevity

Turbo Leaks

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  #11  
Old 09-19-2008, 05:20 PM
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Originally Posted by gone ropin
looks like i wont be buying anything from them,
that makes two of us and i am having the low boost issue too
 
  #12  
Old 09-21-2008, 06:42 PM
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just seems like they keep blaming everything on my truck or my part. From day 1 it hasn't went over 30psi. I haven't heard anything elso since I told them my stock still hit 40...
 
  #13  
Old 09-21-2008, 07:09 PM
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well i put new boots on mine cleared code and it hasn`t come back yet
 
  #14  
Old 09-30-2008, 10:27 PM
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the drama continues. They told me they would contact me as soon as the recieved it and the would take it to the shop that day. They recieved it on the 25th and I still have not heard anything... they have probably already forgot about my issues. "hmmmm, where did this come from?"...
 
  #15  
Old 09-30-2008, 10:31 PM
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Makes a person want to head down there and slap em around!!
 
  #16  
Old 09-30-2008, 10:57 PM
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Well i guess i wont buy from them either. A company is only as good as its customer service.
 
  #17  
Old 09-30-2008, 11:13 PM
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I would have went up there if I wasn't all the way down in Georgia. couldn'e even imagine the time and amount of diesel it would take to get there...
 
  #18  
Old 09-30-2008, 11:15 PM
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well i would have never boughten from tham in the first place because my budy whent threw the same issue with his turbo a year back
 
  #19  
Old 10-02-2008, 04:04 PM
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I just got a reply and it sounds like an excuse to me like they will get around to it whenever they want. "your turbo must have got here during our inventory. We will get to it as soon as possible". Wow. Thanks alot..

---AutoMerged DoublePost---

I asked they for a partial refund and they still gave me the warranty speach. In this instance why can't they be like the dealer? My sunroof kept leaking near the end of the truck warranty. I asked they if it kept leaking g was I gonna have to start paying? They said since it was been "noted as problematic" that they would handle it even after it was up. You might think while I'm on the phone with them they could make a side note they we have been trying to work with it. Gosh it's a f~€£!^g nightmare! The best thing since I've taken that one off is I haven't had any check engine lights. And my mpg is up. This past weekend I averaged 20 mpg on a half tank. That was even after a few runs on the drag strip.

---AutoMerged DoublePost---

Well I just got a call from them and they said everything is normal. They still say that leaks at the bolts would only be minimal boost loss. They are gonna put some sealent on the bolts. What a waste of shipping it up there money and all the other bs. They don't know why I was getting so many codes either. Since I switched them I haven't got any!!!
 

Last edited by dalton06; 10-02-2008 at 04:04 PM. Reason: Automerged Doublepost
  #20  
Old 10-02-2008, 04:07 PM
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BD is fairly new to the scene, but that's no excuse to be a total bunch of morons that don't care about the customer.
 

Last edited by wildbill; 10-03-2008 at 09:24 AM.


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