When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
It is part of the latch inside the door. Check the wires where they go to the door. I think I have heard of some breaking in the area where they flex. Hopefully this is an easy fix. Let us know what you find.