Injection Pump recall... 1991-1993
#31
I know this post is old but I'm new to the site and hoping to shed some light on this subject. I checked my IP and looks like it falls under the recall. My question is how did y'all get yours replaced so easily? I called 2 dealerships and then called Chrysler directly (persistant, I know). Still, only thing they tell me is they launched the recall in 1994 and ended it in 1995. Same answer from all three. Is it possible I'm just SOL. Keep in mind my trucks got probably about 750,000 miles at least (odometer broke 10 years ago at 216,000 and used as a work truck after that so who knows), so my pumps still going strong but if I can get a new IP under recall I'm going for it. Any help on what to do would be appreciated. Thanks!
#32
Yes, it is a Federally Mandated Safety Recall associated with internal components of the affected VEs that result in an uncontrolled Wide Open Throttle (WOT) situation (your shut-off solenoid and/or manual fuel shut-off will NOT kill the engine in this situation).
Your trucks age, warranty, mileage, modifications to the IP means squat. The NTSB is compelling all dealers to respond when such a vehicle comes to their attention.
Check your VIN to see if your truck falls in those effected, OR, the warranty replacement pump that may have been installed on your truck. If yours does, take it to your nearest dealer for an installed replacement free of charge.
NOTE: This is NOT an opportunity to get a free replacement IP installed in any truck. This Safety Recall only applies to those trucks and/or IPs as described in the following link . . . .
READ ABOUT IT HERE: Recall #605 Diesel Fuel Injection Pump
If the dealer wants to give you some crap about it, refer them to the above. Still no love?, then forward the name of the dealer to the NTSB and they will "explain" it to them.
Your trucks age, warranty, mileage, modifications to the IP means squat. The NTSB is compelling all dealers to respond when such a vehicle comes to their attention.
Check your VIN to see if your truck falls in those effected, OR, the warranty replacement pump that may have been installed on your truck. If yours does, take it to your nearest dealer for an installed replacement free of charge.
NOTE: This is NOT an opportunity to get a free replacement IP installed in any truck. This Safety Recall only applies to those trucks and/or IPs as described in the following link . . . .
READ ABOUT IT HERE: Recall #605 Diesel Fuel Injection Pump
If the dealer wants to give you some crap about it, refer them to the above. Still no love?, then forward the name of the dealer to the NTSB and they will "explain" it to them.
#35
I told them about recall #605 and even that the recall has been honored recently but they still tell me that it expired in 1995. I could understand somewhat the dealers not wanting to honor it but I called the Chrysler service line and still got nowhere. What are the odds of all three places I called saying the exact same thing?
#36
With the dealership trying to tell you that the recall was over in '95, tell them, "great". Now ask them to use your VIN to look up if that recall was ever performed on your truck. (They can do this at the service counter... I've seen them do it...) Now, when they say no, that recall was never done, you need to start asking to see their boss, or his bosses' boss, or someone. They are still liable for it as it is a SAFETY issue. We are not talking about paint fading or carpet that rips easily. Hell, print out this thread and show the bastards. I did not have a good experience with my local dealership. They suck, period. But I did get a new pump due to a twenty year old safety recall on Bosch injection pumps, and I got it in November of 2012 in Statesboro, Ga.
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92betsy (01-25-2013)
#37
#38
Well, uh, heehee....want to put a stop to the bullsh-t? If you have a pump on your engine, that lands under the recall, just get in touch with the NTSB and/or call the Dodge factory, whereever it is these days, and talk to customer relations SUPERVISOR, tell them what you got, and this will be put into 'Oh Sh-t Mode'! With Dodge, You have to talk softly and carry big stick if they're in a pissy mood. The more BIG PEOPLE that you have in on this, the better for you. Theres a magic phrase that you use to expedite your process. IE, I took my truck to a friend who was a Dealer Mechanic. He looked at my truck, then said I had a safety recall notice with this IP on my engine. I am now scared for my safety by them not taking action immediately on this. ( This sounds like a lawyer has advised you or your a person that might go get one). This will put them in the mood to change your pump, if it does indeed need to be changed under the recall. The lax attitude is probably from a bunch of 'Good Ole Boys', who don't know any better and come from the inbred part of the local population....
Last edited by Screamin' Metal; 01-25-2013 at 10:35 AM.
#39
#40