Ford, Hyundai Ace Loyalty Studies From Polk, J.D. Power
http://images.thecarconnection.com/t...00321038_t.gif Customer retention is a huge focus in the automotive world -- in fact, earlier this week at the 2012 Detroit Auto Show, General Motors' Mark Reuss listed it among his top three priorities*. However, two recent studies show that Ford and Hyundai currently do the best job of keeping customers in the fold. The Polk Automotive Loyalty Awards for model...
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