Faulty trailer wires-revisited
 

This is a follow up to the now closed out post.
I brought the truck to a Dodge dealer close by.
They said there was a tech bullitin sent out that had to do with a software down load. When I got home I checked all the wires and I did get power to all lights.
The only problem is, I have an in cab electric brake unit that now has constant power even with the key out of the ignition. This was never the case before. When I called the dealer back up they said this was normal and that is the way it is on his personal truck.
How could this be "normal" if it wasn't this way BEFORE they did the software down load.
I don't feel very good about this dealership. I asked them for a copy of the tech bullitin and they said they would send me a copy. They also charged me a half hour labor, I asked what for and they said it isn't covered.
Does any of this sound a little sketchy to any of you out there?

In factory plug mode you will have power to the brake all the time. In most controllers you will only have a little red light stay on though and not the number and control panels. They draw most of nothin for amperage so it's not gonna affect anything. When you wire them yourself you can draw power from any wire you want to control when it comes on but there's no switch on your trailer lights to turn the plug on and off. When you plug your trailer in they are hot all the time.

Glad to hear it all got worked out though. By the way, I have done very little dealing through the dealers so I'm no expert but it was always my impression that tech bulletin items were fixed free of charge. Like I said I may be way off base there.:c:

Tech bulletins are not usually a "freebie" , unless it is covered by warranty , and then it's usually called an " update". Recalls are always free , be it under warranty or not.

The original poster can always reopen their support threads if the issue pops up again.

I went ahead and merged the two threads for you in case you need to reference the whole thing again.

I agree with Uncle Bubba on the box having power all the time.

Are we Done Here?

Yes sir

You managed to get it fixed??