Please look here.
Back on November 20 I bought a 5" mbrp exhaust and a 5x6" tip from a online store. I got a good price but 3 days after the purchase the send me an email that said that the exhaust was out of stock but they sent the tip. So I'm thinking ok I'll just get it maybe a week later no big deal. But now I still don't have it and every week they say MAYBE they will get it on Monday and then will ship it to you. So they sold me a product that they didn't have, advertised as they had it then took my money. dose that sound like fraud to any of y'all. They won't even cut me a deal for my time or even pay for express shipping what should I do?

(BTW I bought it from XDP)

 

You need to call or email them - they arent going to respond here.


The MBRP guy hasnt been here since Aug 17

 

Do you have an email?

 

Call this number 1-888-636-7223 that is MBRP a gal will answer the phone and ask for a manager and tell him your issue they will make it right

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oh and whats the part number?

 

the same thing happened to me, i got the tip but not the exhaust, but they didnt charge my credit card. So i called them and cancelled the exhaust and then bought the exhaust from a sponser on here after i requested a quote! got it in less than a week!

 

Not sure which exhaust manufacturer went fully automated last year but they manufacture same day as order is received. When a dealer puts in an order it is put into the computer and the machines make it, box it, label it and send it to shipping, where it goes to end user.

Drop shipping from manufaturers is extreamly common for online "stores" as well as some other stores, that sell anything from A to Z. Large bulky items are especially common for it as some online stores are ran from homes rather than actual retail buildings and just don't have space for large stuff. It's difficult to see it as a drop ship because the manufacturer will usually put the retailers address as the return address. As far as the rest of the shipping label goes it's probably on there but you need to be able to read hyroglyphics for some of them.

Most of the time you can call and ask if it's drop shipping, some even label items as such on there sites, and wether the manufacturer has one to ship immediatly available.