Benjamin |
11-27-2010 09:14 PM |
good luck getting ANYONE with AirDog to help you get any small parts for their pump. After months of trying to contact AirDog directly I had a vendor on here go out of their way to send me the part that I needed, he didn't even ask me to pay for the part until I got it and made sure it was what I was needing, granted it was a $6 part, but that impressed the hell out of me, the guys here will take care of you.
BTW to this day I have yet to be contacted by AirDog but once on here, after multiple threads in their section and numerous PM's to the Airdog employees registered on here they sent me a PM telling me to call them and they would assist me purchasing the part I needed, a phone number was not included in the PM and when I replied asking for the contact number and the person's real name, not the screen name on here, I did not get a single response.
Their product is top of the line, best on the market IMHO, I just wish I had the same feeling about the after the sale customer service.
|