Injector Failure
 

well, i was driving down the i-10 (at about 70 mpg) on my way to Orlando to visit some family for thanksgiving and my truck all of the sudden threw a CEL and starting running like crap and had no power. cycled the key to find out code p2149 popped up. so now i'm stuck on the side of the highway. luckily i had a good friend w/ a gooseneck trailer that was able to come and pick me up. i was 2 hrs away from my house. I've done some searching but i hadn't found any treads where people came back on to let us know what happened to fix their problems. i've checked the connections for the injectors but it didn't change anything.

well, the dealer ended up screwing me on the deal. they said the #5 injector failed and the tech hadn't seen an injector fail like that before so he called dodge or cummins tech department and they told them the only way the injectors fail like that was if it had a tuner on it (which i don't yet). the manager said that he had no prof that it had one so they didn't void the warranty on the truck but they were not going to cover the 1k bill to replace the injector. i think this is BS! they should have paid this, i have done nothing to the truck to cause this. i didn't want to pay for this but i need to get my truck fixed so i could still make it down for the holidays (i'll be in the desert this time next year). so now i've got to try to see if i can get my money reimbursed. this is just frustrating!!!! i'll let ya'll know what happens.

Just be happy that it didn't score a cylinder. But it does suck when they try and hamstring a guy over nothing.

how would it score a cylinder?

Cylinder gets flooded with diesel and it washes the oil off the cylinder wall. Pretty soon scored cylinder and piston.

is there anyway to check that?

Bore scope, or you can tell by how it runs. It seem to run good still?

yeah, like nothing really happened.

No way would I pay for this. You did nothing wrong.

Seriously :bat:I would have took the keys and drove away with them screaming you cant do that!

i'll be talking w/ them tomorrow about getting my money back. i'll let ya'll know what happens.

heck yeah man that's not right. If u had a tuner and tried playing it offs one thing. But not having one and them not believing it is bs

Get a lawyer only way you will get it back At least get a lawyers card and hand it to the service manager after he says go away! He may change his mind!

they have to PROVE that something you added caused the problem. it is called the Magnuson-Moss Warranty Act - Wikipedia, the free encyclopedia

thanks, i knew there was a law that governed the warranty, but i had a had time finding it.

This is where it gets odd. They didn't void the warranty but denied the claim? 3 words for you brother - Better Business Bureau - Untitled

File a complaint with full account for what happened and you'll get a response.

thats what i'm going to do. i've talked w/ both dodge customer service and the dealership and i'm not having any luck so far (although, i will still try). but i did find out something that was a little interesting about the dealer. i didn't take my truck to the local dealership because of the problems i've had w/ them in the past so i took it to a new dealership to me and they had the impression that i've taken my truck to other dealers trying to get this fixed under warranty and they weren't going to pay it (i think they were going to find any way possible to get out of it because of that). WTF!! so i'll be getting in contact w/ the BBB and see where that gets me. the service manager ever treated to black list my truck if i kept trying...lol

well, after going through my CC company and through the BBB and having no luck...i filed lawsuit against them today. we'll see how it turns out.

:pca1:
Good luck bud!!

thanks, i hope my luck turns around and i actually win something for a change.

good luck brother :pca1:

good luck..... keep us informed...

thanks ya'll...too bad i have to wait to apr 16th for our mediation date. but i'll keep ya'll informed.

That code is not caused by a programer. That code gets trown when the injector solinoid failes. causing the injector to either not fire or to fire all the time.. I wouldnt have paid them and i would of made them show proff of them thinking there is a programer on it. Another person u can talk to is the dealers distric manager because he is the one who makes the final say.

thanks for the info, i didn't really have a choice to pay or not...i needed the truck back ASAP. but we'll see how it goes. i'm still new to the diesels

hey cummins tech, do you work for a dealership or just a diesel mechanic? i'm think about printing your comment out and showing that to the lawyer when we go to court. i figure anything helps.

thanks.