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New Era Diesel Visit - New Era Diesel

This is not good.... -... JOIN NOW TO REMOVE TRACER

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  #16  
Old 09-22-2009, 11:05 PM
Dr. Evil's Avatar
Administrator
Status: NSFW

   



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This is not good.... -

Dr. Evil's Sig:
98 12V quad cab 4X4 AND 2001 24V quad cab 4X4
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  #17  
Old 09-23-2009, 08:37 PM
DieselMinded's Avatar
Director of Operations
Status: Gruuuuunt...... GOBBLE!!GOBBLE!!

   


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OK , First of all To other sponsors please let any sponsor on the site handle there own customer service questions . i have deleted your posts and would do the same if someone posted in your forum in a thread of this nature as well. The posts were not negative in anyway but is the way this is to be handled

Now as for the Problem here , You ordered injectors , haven't been charged for them yet but your wanting to know where they are and why you cant get a hold of them. Understood completely. Rest assured that no sponsor is here by just walking threw the door , and no sponsor is here who has a negative track record . I stand behind New Era here not because there a "sponsor" but because i personally know Greg and Chuck. and i know not only will you get the service you request and deserve that you will also be overly impressed with your purchase.

Shoot Greg an Email here gregandkittie@yahoo.com Im 100% positive that somehow your service has slipped threw the cracks and that it is not a pattern -

DieselMinded's Sig:





Last edited by DieselMinded; 09-23-2009 at 08:44 PM..
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  #18  
Old 09-23-2009, 08:58 PM
TTipsword's Avatar
Diesel Enthusiast
Status: "The diesel god must hate you" Jamie at SDX

   
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thank you very much. i appreciate the help. i will let yall know if i hear anything back -

TTipsword's Sig:1992 3/4 4x4 cummins, pump maxed, custom exhaust, intake, Denny T II, Cooler Tubz.
http://www.freewebs.com/alexglennie/quagmire.png
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  #19  
Old 09-24-2009, 07:43 PM
HOLYSMOKES's Avatar
Diesel Bombers Sponsor
Status: Headed to Texas for the NADM event

   


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First off thanks Chad! I know he has spoke to Chuck. Chuck has been SWAMPED as of lately at the shop. TO make matters WORSE...they went and made Chuck the director of drag racing for NADM. Im not making excuses here at all. Im just letting you know the facts as to what happened. I think when you spoke to him he was in Utah at an event.
That is the reason that I called you this evening and am sorry for interupting dinner with the family. As I stated to you, the injectors are getting harder and harder to come by. The cores are just not there. We are waiting for several sets to come in. This is why we WILL NOT bill your credit card until they ship. We have had several oppertunities to get ahold of cores...only to find they are junk. (well, mabey not junk...but if WE wouldnt put them in OUR truck...there is NO WAY we will sell them to you)
I gave you MY PERSONAL cell number this evening. I told you if there is anything I can do please let me know. That number is 740-877-8383. I cant promise you the moon, but IF I can help you BELIEVE ME...I will. If I cant help you, I will tell ya upfront. NO BS. As you stated earlier. The money is alot to a college student. THE MONEY IS ALOT TO US AS WELL. Not the amount...the fact it is YOUR money. As I said, if Its not good enough to go into OUR trucks, its not good enough for yours either. We work WAY TOO HARD, building the reputation to get New Era to where it is today.
The offer stands. If you need me, Im here. I may not have the answer you need at my finger tips...but BELIEVE I will get it too you! Thank you again. Best reguards.

Greg Gall
New Era Diesel -

HOLYSMOKES's Sig:HOLYSMOKES!!

GONE, BUT NOT FORGOTTEN,
2000 Dodge Sport 4x4 with some other perdy sweet thingys that make her go fast, sound nice, and turn that green stuff I put in the tank to black stuff out of the exhaust.

http://www.neweradiesel.com

2006 MEGA CAB Cummins 4x4 5.9 stock
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  #20  
Old 09-24-2009, 08:53 PM
biged681985's Avatar
lovin the lock up switch
Status: likes the new injectors

   




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thank u for getting back to him greg -

biged681985's Sig:1999 dodge 2500
bombs: 12 valve with alot of bugs.
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  #21  
Old 09-25-2009, 01:05 AM
TTipsword's Avatar
Diesel Enthusiast
Status: "The diesel god must hate you" Jamie at SDX

   
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yes thank you. i really do appreciate it. when somethin like this happens, you did right by calling. thanks. -
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